Shipping policy
At edurvb-ys.myshopify.com, we aim to make high-quality outdoor and beach toys accessible to everyone through fast, reliable, and affordable shipping services.
Shipping Rates & Free Shipping Threshold
| Order Total (USD) | Shipping Fee | Estimated Delivery Time |
| $10.00 USD or More | FREE SHIPPING | 7 - 12 Business Days |
| Under $10.00 USD | $5.99 USD (Standard Flat Rate) | 7 - 12 Business Days |
Order Processing Time
Orders are dispatched within 1 to 3 business days (Monday through Friday, excluding public holidays) following order confirmation. You will receive an automated email notification with tracking details as soon as your parcel ships.
Tracking Your Order
Once dispatched, tracking updates may take 24 to 48 hours to appear on the carrier tracking portal. You can use the provided tracking link to follow your parcel's progress to your delivery location.
International Shipping & Duties
Orders ship from our centralized fulfillment network. International orders outside Australia may be subject to local import duties, sales taxes, or customs inspection fees imposed by the destination country. These charges are the recipient's responsibility.
Missing or Damaged Shipments
If your tracking status shows "Delivered" but you have not received your parcel, or if the package arrives damaged, please contact [email protected] within 5 business days so we can open an investigation with the shipping courier.